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AC Membership

Everything you need to know about AC Membership
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Pre-orders

Early access

Membership Benefits

Earn AC Points in-store, online and in-app

Build your portfolio

Track your collections


How do I become an AC Member?

To become an AC Member simply download the

AC Mobile App and Register.



What is AC Membership?

AC Memberships are a way to reward our loyal customers with additional benefits such as: 


Access to product launches and pre orders

Special Invites to in-store events & promotions

Access to the AC Points system

Access to the Brand Passport system

What are the AC Membership tiers?

There are 3 AC Membership tiers, Bronze, Silver & Gold


*Limited time access

*Applicable to all purchases from Retail, Online & AC Mobile App

*Only 1 AC Point Bonus may be applied per item purchased, if you have a higher points bonus from another promotion the higher of the two points bonus will be taken.

*Both AC Membership Tier & Brand Passports are calculated based on you transactions in the last 365 days.




How do I earn AC Points?

The AC Points system awards customers AC Points for every dollar spent at any ActionCity retail outlet (Locations), Online Store or AC Mobile App.


AC Points will be rounded down to the nearest dollar spent per item.


AC Points spending will not count towards Brand Passport tier spending.


Based on your Membership Tier, Brand Passport or any prevailing promotions you may gain AC Points multipliers which will increase your AC Points earning!




To earn points at retail

Install AC Mobile App


Register

Click on In-store and show your QR code when making a purchase

To earn points through our Online Store

Use the same email address registered to your AC Mobile App account

To earn point through the AC Mobile App

All purchases made through the AC Mobile App will automatically gain points to your AC Account.

What are Brand Passports?

ActionCity has identified 4 key brands which our customers love to collect! BE@RBRICK, POPMART, Hot Toys & tokidoki. To further incentivize fans of these specific brands we have created the Brand Passports.

By progressing your passport levels fans of their respective brands will be rewarded with:


Exclusive early access to brand specific product launches and pre orders

Up to 10x AC Points bonus for purchases of your favourite brand!

*Limited time access
*Both AC Membership Tier & Brand Passports are calculated based on you transactions in the last 365 days.

Frequently
Asked Questions

  1. Will my AC Points expire?
    No you will not be able to earn any points for shipping costs.
  2. How do I check my membership tier, AC Points & Brand Passports?
    1. Download the AC Mobile App

    2. Register

    3. View the information from the Accounts tab from the bottom menu
  3. Will my AC membership tier & Brand Passports expire?
    Both AC Membership Tier & Brand Passports are calculated based on you transactions in the last 365 days.
  4. Will shipping costs go towards my Membership Points?
    No you will not be able to earn any points for shipping costs.